Refund Policy

1. We are confident that you will be satisfied with the products you have ordered. As a result, we offer you a full refund of the price you have paid for the products if you are dissatisfied, although we may deduct from the refunded purchase price any shipping and handling charges.

2. In order to qualify for a refund, you must provide us all the information we ask for, and comply with all other terms specified on this website for such purpose.

3. To claim your refund under this guarantee, please contact info@modellean.com or contact our customer service department at Toll Free (in North America) 1-888-850-6663

4. To view other terms of our refunds and returns policy, please read our Guarantee.

Order Cancellations

If you decide to cancel an order prior to the order being shipped out, a 5% processing fee will be deducted from the total refund amount. If your order has already been shipped out at the time you make the cancellation, the standard Return Policy mentioned above will apply.